Our telephony service can handle all of your calls and help you with long waiting times, high abandonment rates.
Telephony Self Service answering all your calls in two rings, reducing long waiting times and high abandonment rates -targeting to release 50% of your agent call answering resources.
Email handling suite reducing the need for agent assistance by over 60%, providing a comprehensive Q&A tool with integrated or standalone e-Forms and SMS provision.
Are you responsible for the safety of your lone-workers? Crisys enables you to manage and protect your team members from just £2.45 per month.
Channel shift and integration between Telephony, SMS and Digital in a single built versatile application.
Professional support for consultancy, surveys, proactive engagement tools and product evaluations and purchase.
Inform 360 “Smartbots” can make interaction and enquiry handling simple and easy to use and improve the customer experience.
Calculate your savings
Use our online calculator to find out how much you can save.
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