It would be true to say that public sector organisations have been pro-actively involved in matters relating to health and safety before UK case law lead to the introduction of the Health & Safety at Work Act 1974 (“HSWA 1974”).
Increasingly your legal commitments to keep your personnel safe are becoming vital in order to protect your remote workers and achieve the moral and legal obligations of many organisations, particularly those in the public sector area. Complying with,
We are constantly being asked whether we would help create what could best be described as a Local Government Digital Service: something that could help local authorities be better at using digital technology. The simple answer, is yes.
With the digital world expanding at a rapid pace there are many that are left behind the technology roller coaster. More and more pressure is being placed on citizens to communicate via digital communications. Whilst the traditional desktop
Councils must reduce the amount of administration and duplication combined with the repetitive nature of teams within their offices. The issue of debt within Councils is a hot topic and is gaining more and more airtime. Council Tax increases
The Rise and Rise of Chatbots …and how they can help U.K. Councils to achieve Digital Transformation According to analyst firm Gartner, the usage of Chatbots (called virtual customer assistants by Gartner) will triple through 2019 as enterprises
Inform 360 would like to invite you to review our Corporate 2017 Brochure. Inform 360 Corporate 2017 Brochure
The new financial year is almost upon us and for many councils it will be another tough year delivering good services in conjunction with the ever present squeezes on budgets and resources. The financial year always starts with
The leap to Digital Self Service fuelled by countless surveys predicting 80 – 85% digital take up by 2020 has resulted in many councils neglecting the current largest contact method by customers – the telephone! It is still the number
Many Councils have already adopted various Channel Shift initiatives but are failing to realise the full benefits and in many cases, just the first stage initial benefits forecasted. By simply adding new accessible provisions does not mean customers will automatically